Southwest Medical Imaging (SMIL) is a premier physician-owned radiology practice in the Southwest US, led by 50+ experienced radiologists. With 17 facilities, including 12 imaging centers, it serves six major hospitals, earning a national top-tier reputation over four decades.
Before Medicom Connect ImageX, SMIL struggled to share studies and imaging with external parties due to:
In 2018, SMIL upgraded their image sharing by implementing Medicom ImageX, enabling direct exchange of studies with external parties, erasing the need for VPN, and modernizing their processes through a consolidated, user-friendly platform – eliminating outdated workflows for substantial savings.
From Manual Workflow to Automated Federated Search
Medicom’s Federated Search reduces costs for SMIL and participants by streamlining scheduling and case study retrieval, boosting operational efficiency. Radiologists benefited from fewer report addendums, enhancing clinical efficiency. These enhancements boosted patient retention and referrals for SMIL without hiring more staff.
Optimizing the Patient Experience From End to End
SMIL’s use of automation promotes a proactive, tech-driven culture that enhances patient experiences. Managing the entire patient journey led SMIL to excel in patient satisfaction and outcomes, becoming a premier radiology practice.