CUSTOMER STORY — ONSITE WOMEN’S HEALTH
How Onsite Women’s Health Is Scaling for 13x Growth in Image Transfer Volume While Standardizing Operations Across 150+ Locations
MONTHLY TRANSFERS
34,000
Medicom simplified the image exchange workflow for Onsite’s providers, giving them one platform to manage all 34,000 monthly transfers.
COMPLEX SYSTEMS UNIFIED
8 to 1
Onsite Women’s Health cut IT costs and eliminated multi-system headaches by consolidating 8 vendors onto the Medicom platform.
About Onsite Women's Health
Onsite Women’s Health is the nation’s leading provider of in-office breast health and imaging services, partnering with forward-thinking providers nationwide to expand access to comprehensive breast care. Powered by a strong 3D screening mammography platform enhanced with AI, Onsite is committed to saving more women’s lives through early detection. Onsite delivers innovative, convenient care by embedding comprehensive mammography services directly into partner practices, making screening a seamless part of a woman’s health journey.
Onsite’s model has been a proven success. With more than 150 centers in 26 states, they are on track to perform half a million exams and help detect over 2,000 breast cancers this year alone. Rapid growth, however, brought new operational complexities — particularly around image sharing at scale.
The Challenge: Scaling Image Sharing for Hyper-Growth
As Onsite expanded, image sharing across a diverse network of partners became increasingly complex. Radiologists rely on prior exams for accurate comparisons, but each new partner connection required custom IT work, from configuring VPNs to managing multiple exchange platforms — even physical CDs in some cases.
This manual, fragmented approach consumed valuable IT resources and slowed the process of retrieving priors. While care delivery remained strong, Onsite saw the need for a more efficient, standardized model that could keep pace with their growth and support their long-term mission.
The Solution: A Unified Platform and Strategic Partnership
Onsite recognized that addressing these challenges required both technology and partnership. They needed:
Custom Workflows
Collaborative design of custom workflows to match their unique footprint.
Vendor-Neutrality
Vendor-neutral technology to ensure flexibility with any partner system.
A Single Process
A unified hub to simplify processes for their team.
Medicom provided this through its enterprise interoperability platform, Medicom Connect. The platform consolidates all image exchange into a single, secure hub, from complex institutional transfers to simple patient-driven uploads. This vendor-neutral approach allows Onsite to connect seamlessly with any partner, regardless of technology.
To further accelerate scale, Medicom’s Outreach Program managed onboarding and integrations in parallel with Onsite’s growth. This has already enabled more than 200 successful partner connections, removing a major bottleneck to expansion and giving Onsite’s team a frictionless starting point at every new site.
The Transformation: Standardization at Scale
Today, Onsite’s national operations are powered by a centralized, scalable platform that executes nearly 35,000 inbound and outbound transfers every month.
- 13x growth in image transfer volume supported from 2023 to 2025
- 34,000+ monthly transfers managed on a single platform
- Consolidation from eight disparate platforms to one unified hub
- Faster access to prior exams, reducing delays and minimizing unnecessary callbacks
“The Medicom solution was transformative because it simplified our internal workflows while managing the complexity of a large external network. It allowed us to re-engineer our image sharing model to scale with growth and stay focused on delivering the best patient care.”
– Jillian Wright, CEO at Onsite Women’s Health
Fulfilled Promise: Supporting the Mission
Most importantly, this operational transformation helped support Onsite’s mission. The non-standardized process that could delay prior exam access by weeks was improved. Today, the process is more streamlined and simplified. Downstream imaging providers now have a simple, frictionless way to share patient images, while Onsite’s providers receive the critical prior exams they need in less time. This seamless exchange of information has helped reduce patient callbacks due to lack of prior images and shortened the wait for results, ensuring that more women get the clear, confident, and timely answers they deserve.
Looking Ahead: From Logistics to Intelligence with Medicom Intellect
With a scalable data logistics foundation now firmly in place, the Onsite-Medicom partnership is entering its next chapter. By unifying its imaging data, Onsite has created a powerful new asset: rich datasets for breast cancer research.
The focus now shifts from moving this data to understanding it, a challenge our Medicom Intellect platform is designed to solve. Medicom Intellect will empower Onsite to leverage this structured data for groundbreaking research, clinical trial matching, and the discovery of new population health insights. This marks the evolution from solving operational challenges to fueling the intellectual fight against breast cancer, maximizing the life-saving potential of Onsite’s work.