Bellin Health is a distinguished healthcare delivery system renowned for its advanced heart care, and various specialized Health Groups. It’s also the official healthcare provider for the Green Bay Packers, known for exceptional patient care and outcomes.
Challenges in Patient Prior Collection –
Bellin faced appointment delays due to incomplete imaging data, requiring extra manual work. Staff spent resources retrieving external reports, especially in Oncology and Orthopedics.
Manual Workflows, Storing Images –
Bellin’s costly couriers and VPNs undermined cost-saving goals. Temporary image storage hindered care, requiring manual retrieval. Limited imaging history could harm outcomes by constraining understanding.
Continuity of Care and Scheduling Gaps –
Bellin staff spent 3 hours daily contacting patients, affecting efficiency. With 26,000 annual mammograms, care continuity suffered, causing delays and dissatisfaction, straining physicians.
In order to remedy the operational, administrative, and clinical disruptions Bellin experienced due to their image exchange workflows, Medicom introduced a comprehensive set of tools aimed at modernizing their processes. By implementing ImageX, Patient Link, and UpLink, Medicom addressed several pain points and paved the way for further transformation within Bellin. As a result, Bellin experienced significant returns on investment in various areas:
Efficient Image Exchange Reduces Patient Friction
130% increase in electronic image exchanges
Automating Manual Workflows Eases Operational Burdens
Bellin staff reallocated time and resources, improving overall employee satisfaction
Access to Imaging Empowers Physician Care
Medicom Connect tools minimized scheduling delays and appointment disruptions