Empowering patients with seamless, secure access to their health data

Digitize and streamline the process of sharing medical images, eliminating CDs, faxes, and other physical media for a better patient experience.

— Patient Access

Patient-Centered Image Exchange

Medicom eliminates the back-and-forth between patients and staff by automating image access. This gives patients and third parties a secure way to view, download, and share their records, removing the burden from your team.

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Medicom Makes Image Access  Easy for Everyone

Medicom's patient-facing solutions are designed to modernize the imaging experience, empowering patients to take an active role in their care by eliminating manual friction.

  • Patient Link: Provides patients with a secure link to instantly view, download, and share their studies and reports, eliminating manual requests.
  • UpLink: Allows patients to securely upload prior imaging for appointments through a simple portal, eliminating physical media like CDs and USBs.

The All-in-One Platform to Scale Patient-Directed Exchange

With intelligent, automated workflows, Medicom helps healthcare organizations eliminate friction and unburden staff — all while giving patients the fast, secure, access they deserve.

  • Unified Platform for Image Exchange: Consolidates all patient-facing workflows - from record requests to prior image uploads - into a single, auditable experience, reducing complexity and staff workload.
  • Automation at Scale: Automate what's repeatable. Assist where it's complex. Medicom adapts to your workflows, handling manual tasks like CD burning and faxing so your staff can focus on patients.
  • Rapid, Scalable Deployment: Used by top-tier health systems, Medicom deploys fast with deep EHR, PACS, and patient portal integrations, ensuring a consistent, easy patient experience while delivering measurable results in weeks.

"Medicom Intellect empowers Arizona Oncology to seamlessly search and retrieve cases through Medicom Marketplace, without access to PHI. Selecting and transferring de-identified medical images and clinical data to research partners saves countless hours of human effort that would have otherwise been spent on manual sorting and de-identification. Medicom intellect improves our efficiency and cost effectiveness in both clinical trials and real world evidence studies."

Dr. Richard Rosenberg

AZ Oncology President

“The search team had a very specific set of criteria to meet when selecting a vendor, and Medicom was able to execute on all expectations. From boosting physician satisfaction by automating manual image exchange processes and effectively resolving connectivity issues with smaller providers, Medicom identified many process enhancements that decreased IT overhead and elevated patient satisfaction by ensuring better continuity of care."

Search Consultant

Physician

"Medicom checked all of our boxes and is far superior than the other vendors we considered. Ever since the in-person onboarding, they have worked by our side, accommodating our every need. If a problem arises, we can go directly to their team for a solution, they are easy to talk to and quick to respond. Medicom just gets it - They truly are an extension of our team."

Jordan Lopes

IT Applications Manager

“Our initial goal of moving away from exchanging images via physical media has been very successful with Medicom. Now, we are working toward more advanced adoption of automated workflows and are starting to see the positive results. I am really looking forward to further automation with Medicom and the impact it will have on our bottomline, and more importantly on our patient care."

Jeff Hoeksema

Director: Lab & Imaging

In a referral-driven market, our focus is on enhancing the patient experience and prioritizing positive outcomes, and Medicom’s Smart Search helps propel that mission forward. They are the only vendor on the market offering this, and it is integral to our operational, administrative, and clinical success.

Michael Douglas

SMIL CEO

"The providers that are wanting to view the information or view the imaging, it's at their fingertips. It's there and it impacts the [health system] in a big way!"

Executive Director

Imaging Services

“The Medicom solution was transformative because it simplified our internal workflows while managing the complexity of a large external network. It allowed us to re-engineer our image sharing model to scale with growth and stay focused on delivering the best patient care.”

Jillian Wright

CEO at Onsite Women’s Health

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Let's Build a More Connected Future

No matter your organization's size or mission, it all starts with a conversation. Get in touch to explore how our platform can help you achieve your interoperability goals.

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