When a diagnostic imaging study is sent externally, the receiving care team needs more than just the images. They need complete and accurate patient demographics, including contact information and identifiers. Combined with key clinical details and diagnostic reports, this context allows them to match patients accurately and make timely, informed decisions. This process often requires staff to manually locate and transmit supporting documents, a time-consuming process prone to delays, errors, and omissions.

For outbound transfers, Append updates the imaging study with the latest patient demographics and diagnostic report (if configured) from the EHR to ensure that the recipient has everything they need to reconcile the data.