Healthcare Providers

The Problem

• Clinics spend over $5,000 for skilled technical staff to establish HL7 interfaces every time they want to connect with outside facilities
• A VPN connection is required in most cases and must be configured individually to establish the connections

Our Solution

Whenever a new interface needs to be established, Medicom will upload a sample HL7 ORM and ORU from the outside facility to our interface builder.

• HL7 messages are easily mapped using a point and click interface
• Each clinic will only need a single mapping for all outside facilities
• Medicom does not require facilities to establish VPN connections

The Problem

• While an HL7 interface may be established, clinics frequently have troubles with the HL7 message not returning images to the referring provider.
• Referring physicians are often left looking for images on the InteleConnect portal or loading on a CD to view images.

Our Solution

Through ImageX, referring physicians have access to images ordered, directly in their EMR.

• ImageX HL7 messages include a link to the images and prior images
• HTML Viewer is an included feature that allows for images to be viewed on the web portal (can be accessed from anywhere), and loads instantly

The Problem: Disc Burning is Time-Consuming

• Manual and labor-intensive to burn or ingest CDs; large healthcare groups burn over 750 discs per month
• Reports are often printed to accompany a disc
• Situations arise where discs are not received in time, or are not available for emergencies
• Uploading from a disc to PACS can take up to a full business day, delaying a practitioners’ access to images

Our Solution: ImageX

• Techs and providers can easily send images and reports to an outside provider using a send destination, including PACS
• Automation features to fetch and retrieve relevant priors from other providers for upcoming appointments, and eliminates time reconciling between faxed reports and electronically sent images
• Images and reports can be queried instantly, or pushed from outside providers in the event of an emergency

The Problem: VPN Connections Can Get Messy

• Studies sent through VPN or cloud sharing options may be missing files
• Large healthcare groups need multiple VPNs established to outside providers, sometimes even over 50 separate connections are established, and over 1,000 studies are sent/received monthly
• Reports are often faxed to accompany electronically sent images

Our Solution: UpLink

• Send patients or external providers with an upload link that connects directly with ImageX
• Can be integrated with existing patient portals to automate acquisition

The Problem: Patient Access is Complicated

• Patients need to obtain discs from providers to share their images
• Patients need to fill out requests, and staff needs to manage the calls and requests

Our Solution: Patient Link

• Patients are able to share and manage their own exams through a portal
• Patient consents and release documents are managed automatically
• Additional controls for when studies can be released to patient