Healthcare Providers

Solutions for Providers

Medicom automates manual processes for locating and accessing prior clinical information. Healthcare providers rely on Medicom to reduce administrative overhead and improve physician satisfaction.

Doctor reviewing an xray of a neck

Establishing Connectivity is Expensive

The Problem
  • Clinics spend over $5,000 for skilled technical staff to establish HL7 interfaces every time they want to connect with outside facilities
  • A VPN connection is required in most cases and must be configured individually to establish the connections
Our Solution

Whenever a new interface needs to be established, Medicom will upload a sample HL7 ORM and ORU from the outside facility to our interface builder.

  • HL7 messages are easily mapped using a point and click interface
  • Each clinic will only need a single mapping for all outside facilities
  • Medicom does not require facilities to establish VPN connections
Learn about ImageX

Transfers Aren't Always Successful

The Problem
  • While an HL7 interface may be established, clinics frequently have troubles with the HL7 message not returning images to the referring provider.
  • Referring physicians are often left looking for images on the InteleConnect portal or loading on a CD to view images.
Our Solution

Through ImageX, referring physicians have access to images ordered, directly in their EMR.

  • ImageX HL7 messages include a link to the images and prior images
  • HTML Viewer is an included feature that allows for images to be viewed on the web portal (can be accessed from anywhere), and loads instantly
Learn about ImageX

Manual Data Acquisition & Limited Access

The Problem: Disc Burning is Time-Consuming
  • Manual and labor-intensive to burn or ingest CDs; large healthcare groups burn over 750 discs per month
  • Reports are often printed to accompany a disc
  • Situations arise where discs are not received in time, or are not available for emergencies
  • Uploading from a disc to PACS can take up to a full business day, delaying a practitioners’ access to images
Our Solution: ImageX
  • Techs and providers can easily send images and reports to an outside provider using a send destination, including PACS
  • Automation features to fetch and retrieve relevant priors from other providers for upcoming appointments, and eliminates time reconciling between faxed reports and electronically sent images
  • Images and reports can be queried instantly, or pushed from outside providers in the event of an emergency
Learn about ImageX
The Problem: VPN Connections Can Get Messy
  • Studies sent through VPN or cloud sharing options may be missing files
  • Large healthcare groups need multiple VPNs established to outside providers, sometimes even over 50 separate connections are established, and over 1,000 studies are sent/received monthly
  • Reports are often faxed to accompany electronically sent images
Our Solution: UpLink
  • Send patients or external providers with an upload link that connects directly with ImageX
  • Can be integrated with existing patient portals to automate acquisition
Learn about UpLink
The Problem: Patient Access is Complicated
  • Patients need to obtain discs from providers to share their images
  • Patients need to fill out requests, and staff needs to manage the calls and requests
Our Solution: Patient Link
  • Patients are able to share and manage their own exams through a portal
  • Patient consents and release documents are managed automatically
  • Additional controls for when studies can be released to patient
Learn about Patient Link

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